How To Write A Angry Customer Letter . Do it in a way that makes it clear who the offender is (you, the company) and who is the offended (the customer). Give the next step for them to take. [View 32+] Angry Customer Sample Response To Complaint Letter On from amplificadoryiroshi.blogspot.com Dear customer, on behalf of our company, i would like to sincerely apologize to you for your recent inconvenience during your contact with our personnel. Otherwise, they might just see a bunch of angry comments and dismiss your concerns. George, i agree with you that the latest woculus reader’s journal which you ordered got to you but has some missing pages.